Category: Organisational culture

“Because I’m the boss…”

Autocratic leadership has it place, but you have to know when and how to use it. When an entrepreneur starts a business it is absolutely necessary to be an autocratic leader…  read more

Sweating the Small Stuff

I never thought I would be so excited about the Olympics. It all started with the wonderful opening ceremony which most of us agree was just brilliant.   I loved the…  read more

Three Strikes and You’re Out

The power of the customer is growing and the businesses that can’t provide top quality service are being easily and quickly exposed. Strike 1 We visited the new Browns restaurant…  read more

A Wake up Call?

As I caught up on the business news after a few days of being in Germany, one of the things that struck me was the letter from Greg Smith, about why…  read more

leading thoughts

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