invoicing & payment
Course fees are payable upon booking.
Invoices will be sent via post or email to the name and address provided and must be paid within 14 days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest.
Payment must be made in pounds sterling.
course attendance & certification
Candidates will receive joining instructions via email to the email address provided on the booking form.
It is the responsibility of the individual completing the course booking to ensure joining instructions are received by the candidate. Instructions will be sent via email to the email address provided.
If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact P three to arrange for them to be reissued.
Failure to attend the course will result in the full cost being incurred.
P three will send all correspondence primarily via email to the email address provided on the booking form.
It may be necessary, for reasons beyond the control of P three, to change the content and timing of the programme, the date, the venue or the tutor.
cancellations & amendments
All requests for cancellations and/or transfers must be received in writing.
Changes will become effective on the date of written confirmation being received.
The appropriate cancellation charge will apply based on the cost of your booking, as shown below.
In the event that an individual named on the booking cannot attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the course date and an administration fee of £29.50 plus VAT has been paid. Delegates are only permitted to one course transfer or substitution per booking. After this the full fee will be charged.
29 calendar days or more –
Full refund, less £29.50 plus VAT administration fee.
Between 15 and 28 calendar days (inclusive) –
Refund of 50% of registration fee minus a £29.50 plus VAT administration fee.
Between 1 and 14 calendar days (inclusive) –
Transfer to another person, £29.50 plus VAT administration fee.
No transfer available. No refund given.
Failure to attend –
Treated as late cancellation and no fee will be repaid or transferred.
In the event of there being insufficient numbers booked onto a course P three reserves the right to cancel or postpone the course.
In the event of cancellation of a course by P three, we will endeavour to inform all participants a week before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment will be transferred in full to another P three course. P three shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.
Accommodation and travel are the responsibility of the candidate.
A buffet lunch is provided on all full day courses unless otherwise stated. Tea, coffee and water is provided on a half day course. The cost is included in the price quoted. Any special dietary requirements need to be notified in writing to P three in advance of the course commencing.
P three shall not be liable to refund of fees or for any other penalty should courses be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond our control.