We all know that customer service excellence is the backbone of any good business. I am the first to complain when I experience poor service. I shout about it from… read more
Category: opinions
Be Extraordinary in 2016
“Why be ordinary, like everyone else, when you can extraordinary?” This is the question that I am reflecting on as we prepare to enter a new year. It is something… read more
How Do Leaders Cope with “Off Days?”
As a business leader there are some times things just aren’t progressing in the way you want them to and you begin to feel down, dejected and overwhelmed. It can be very… read more
Bend it like Blatter?
What does FIFA teach us about ethical leadership and decision making? It’s almost a week since the football world cup started and so far there have been some real… read more
Mission to Barbados
This is the second in a series of blogs about my experiences of starting my journey into exporting as part of my business growth strategy. In the first blog I… read more