customer

No that’s what I call service!

We all know that customer service excellence is the backbone of any good business. I am the first to complain when I experience poor service.  I shout  about it from…  read more

Now

When would now be a good time?

I meet many people who have you been dreaming for years about starting their own business and what’s more, they have some really brilliant ideas too. But for every person…  read more

extraordinary

Be Extraordinary in 2016

“Why be ordinary, like everyone else, when you can extraordinary?”   This is the question that I am reflecting on as we prepare to enter a new year.  It is something…  read more

leading thoughts

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